Traumatized...
Mar. 14th, 2003 11:02 amJust a quick note to vent about (what else) work. All was going swimmingly until an employee blew up at me. And I couldn't...didn't react. Me, the designated "problem-child" handler. Whenever there is a difficult employee-related situation, it's given over to me. And here was one of my employees and my brain had turned off.
I'm not sure why I didn't react as I normally would. Maybe his outburst just threw me for a loop. We were in the middle of the work area and when I sternly told him to calm down or leave, he just lost all his steam and apologized, immediately making me feel horrible and slug-like.
He wasn't mad at me. He was frustrated. And I couldn't do a God damned thing about it except listen and offer some paltry advice. The worst part? When I finished with him, the other associate approached me and said, "You should have taken that outside." To which I replied, "Well maybe you can start handing all the employee issues. I'm sick of it!"
Then HE apologized and wouldn't leave me alone for the rest of the shift, like I was some kind of powder keg just waiting to go off. *Hmmm* So Melissa has just succeeded in handling two situations crappily in a row!
Then later we had a staff meeting and we all got reamed for too many reasons to go into right now. I am too exhusted to even cry. It wouldn't be so bad if I felt like I had done my best for the employee. But I know I didn't and that sucks.
Ahh...rant done. Feel a little better. But I still hate people and this job is not endearing me to any of the homo sapiens (or the couple of Neanderthals) that work for me.
Blegh.
I'm not sure why I didn't react as I normally would. Maybe his outburst just threw me for a loop. We were in the middle of the work area and when I sternly told him to calm down or leave, he just lost all his steam and apologized, immediately making me feel horrible and slug-like.
He wasn't mad at me. He was frustrated. And I couldn't do a God damned thing about it except listen and offer some paltry advice. The worst part? When I finished with him, the other associate approached me and said, "You should have taken that outside." To which I replied, "Well maybe you can start handing all the employee issues. I'm sick of it!"
Then HE apologized and wouldn't leave me alone for the rest of the shift, like I was some kind of powder keg just waiting to go off. *Hmmm* So Melissa has just succeeded in handling two situations crappily in a row!
Then later we had a staff meeting and we all got reamed for too many reasons to go into right now. I am too exhusted to even cry. It wouldn't be so bad if I felt like I had done my best for the employee. But I know I didn't and that sucks.
Ahh...rant done. Feel a little better. But I still hate people and this job is not endearing me to any of the homo sapiens (or the couple of Neanderthals) that work for me.
Blegh.